June 12, 2007
Location: North Haven, CT
Employee Description: A veritable retard rodeo
Submitted By: Chris Kohler
So as bad as EB Games and GameStop employees get, these days, just be glad you never have to go to a Funcoland anymore. Good gravy. That store (now part of the great EBGameFunSoftwareBabbageColandStopGames Etc. monolith) was a hundred times worse, since there didn’t seem to be any oversight at all against rampant employee hoarding and awful customer service.
Employees could and often did take any game that was any good (remember, this was back when the store carried everything all the way back to the NES) and put it in a drawer for themselves until such time as they felt like buying it. Then they’d brag about it; I remember one employee actually showing me a perfect copy of Baku Baku for Saturn, which he was holding on to until the price dropped in the system.
They seemed to hate all customers. Here’s a typical incident, which occurred as I was buying Panzer Dragoon Zwei:
Guy: Hey, would you like to be a Fun Club member? You get a subscription to Game Informer.
Me: I’m not interested.
Guy: (Mock incredulity) You’re not interested in knowing what’s going on in the video game industry?
Guy: Naw, he likes reading all those magazines filled up with ADS.
Remember, this was in 1995, back when Game Informer was one giant ad.
One more before I get back to work: In the summer of 1999, all Funcoland stores got Dreamcast demo units with Sonic Adventure. So I headed in there to see if our branch had one. Nothing. Just as I was about to leave, the employee’s three buddies walk in and I hear him say to them, “Hey guys, wanna play the Dreamcast?” So he goes over, unlocks a display case, and there’s the customer demo unit — kept locked up for the enjoyment of the employee and his pals. Of course, having just given away the secret, he pretty much had to let me play it. But he wasn’t happy.
The store’s still there, except it’s a GameStop now and not nearly as awful a place to be. I’ve never been so happy to see a brand get dismantled.
June 6, 2007
Location: Concord, NC at 160 Concord Commons Place SW Suite D-2
Employee Description: Average Moron
Submitted By: TheHeartlessHero
Gamestop was having some kind of sale with stuff up to 50% off so figured why not check it out. I look around multiple times trying to find games I want and games that make good gifts. They have only 2 small bins in the entire store all with mostly crappy games/accessories marked down. I pick out what I want including a copy of Rumble Roses marked down to $5. I thought since it was only $5, why not. I go to purchase my games and he rings them up. Now I look nothing like a child at all but he still decided to card me. I did not have my ID and was kinda miffed because it should be ‘when in doubt, check id.’ I see these same morons checking ID on people with graying hair! He rings me up and my total is $50 or something. I had one used game in the lot and he did his little preorder/magazine stint. What I found hilarious was that he was like “If you spend $14 now, you’ll get a 1yr subscription to Game Informer and save 50 cents.” The guy wouldn’t take no for an answer the first couple of times and kept trying to resell it but I was finally able to make my purchase and leave that place called hell.