June 12, 2007
Location: Oxford Marketplace – 2580 West Jackson Avenue, Oxford, MS
Employee Description: Le Douche
Submitted by: JeffLillix
Before the Virtua Tennis 3 incident that I have already shared with this blog, I decided that I was going to buy component cables for my PS2 because I had just bought a 32″ LCD TV. I call GameStop in Tupelo, MS, where a few of my friends work and they tell me that they do not have any of the first or third party PS2 component cables so I decide to take my chances and go inside Oxford GS and wade through the bullcrap they were going to throw at me.
I walked into the back to look at the used hardware and happen across Sony component cables in really good condition. I take them to the counter to pay and after the obvious “Pre-order something for your PS2…” speech, Le Douche looks at me and tells me that I’m getting the component cables cheaper than what I should because they were actually HD cables and were put in the computer wrong. I look at him and look at the component ends of the video cable, think about how the PS2 doesn’t have HD output capabilities, laugh on the inside, and leave.
June 11, 2007
Location: Buckland Hills Mall in Manchester, CT
Employee Description: I don’t remember, but not Thor…
Submitted By: Nick Utter
GameStop employees have to be aware of all things video game, I suppose. That can be tough in this broadband/HD/audiophile world. I actually involved myself in this conversation briefly. In short, a customer and an employee got in a conversation around televisions (as the 360 had just launched and the PS3 was believed to be just around the corner). The employee assured the customer that any TV with “Red/Green/Blue” (Component) cables in the back, was HD. It doesn’t matter if the manufacturer says it’s HD, HD Ready, or an HD Monitor; if it has spots for those cables it’s HD.
I hopped in explaining the difference between HDTVs, and HD Ready sets. I noted the existence of EDTV and that even some SDTVs had these inputs. I lost them at EDTV, I suppose. Sure, they were dying at the time, but the employee just started laughing and asking what the hell EDTV was. I let the customer know that I stand by what I said, but he was going to stick with the guy with the cash register and believe that his 4:3 set was an HDTV based on the video inputs.
Store: Game Crazy
Location: Virginia Beach, VA
Submitted By: Ryu
Was in Game Crazy, picking up my copy of Oblivion, and got to talking to the manager about Halo 3 and PS3. I mentioned that the reasons why I wasn’t getting a PS3 and was sticking with the Xbox 360 was because Hi-def was useless to me, as I dont have an HD TV, and because Halo 3 was only on 360. He responded with something along these lines: “Oh yeah? Well too bad for you, cause Halo 3 is only coming on out HD DVD, Microsoft said so, so guess what sucker? You gotta buy one anyways. Sucks to be you.”
I stared at him for a few moments, and then laughed in his face and walked out. I told all my friends and family, and Game Crazy has since then lost all of our business. Never in my life have I been treated so rudely at any store before.