July 15, 2007
Location: Randall Square in Geneva, IL
Employee Description: Short and greasy, we’ll call him “Oil Slick” Apparently he was/is the store manager
Submitted By: Scott Kaufmann
To set the tone, I’ll describe why I went to this store in the first place. I had been going to a very cool, roomy EB Games for 3 years and knew everyone that worked there. However, once the GameStop/EB Games merger occurred, it was clear the nice staff was soon to be history. I had to find a local store to switch to, and I couldn’t have picked a worse one.
I walk in with a couple of friends (I was 16 at the time) and check out a few things. While poking around, I hear Oil Slick try to get a young kid, who couldn’t have been over 9, to reserve Madden ’06. I thought that was odd but I continued to look. Finally I chose to get Counter-Strike for the Xbox. I bring it up to the counter and as Oil Slick is ringing it up he mumbles “…ggrum…18….”. I wasn’t sure what he said, but I heard 18 and I knew the game was recently dropped to $9.99 so I spoke up and said “I thought the game was 10 dollars, not 18”. Then out of nowhere he blurts out “I said are you EIGHTEEN? This game is rated M for Mature” Taken aback not only by his tone but also by him thinking I didn’t know what letter “Mature” started with. I hadn’t seen that it was M so I apologized and put it back. When I got back to the counter he asked if I wanted anything else and I said no. He then replied “THEN GET OUT OF MY F*CKING STORE!”. Stunned that he would say this with the same 9-year-old still in the store, I walked back to the car in utter shock.
It has been 2 years and I haven’t stepped foot in that store since, even though it is extremely close to my house. I instead do all of my video game business at a GameStop 60 miles away, near my old house before I moved. It really says something when you would rather travel 60 miles than go back to some place.
“We don’t carry adventure games, we only carry big name games like Halo and GTA and Madden football”
June 5, 2007
Store: EB Games
Location: New Orleans, LA
Submitted By: Humanoise
Okay, so I like all kinds of games – whatever – but I’ve always liked adventure games the most (of the point-n-click kind). There is an EB Games by my house that for some reason last year fired everyone and hired straight up ghetto thugs from my neighborhood. They always have their friends there and play sports games on ALL three systems that are set up for up coming or new games. I know they carry PC games and adventures because that is where I buy them at. So when I called for Moment of Silence they said,
“What kind of game is it?”
Now why would that matter… plus the website said they had it and when I told him that he said,
“Well the site isn’t for our store it’s for the company and the web site can’t know what we have in stock.”
Wrong – at 8 AM the site gets updated with stock info for the stores and you can search… blahblahblah.
So then he says,
“We don’t carry adventure games we only carry big name games like Halo and GTA and Madden football.”
“That’s the only type of games you have?” I said.
Get this… “You know videogame magazines? We only get games from those.”
WTF is that?… Anyways, I went in two days later and the game was on the shelf but it was a different guy… Thats my story.