June 12, 2007
Location: Oxford Marketplace – 2580 West Jackson Avenue, Oxford, MS
Employee Description: Le Douche
Submitted by: JeffLillix
Before the Virtua Tennis 3 incident that I have already shared with this blog, I decided that I was going to buy component cables for my PS2 because I had just bought a 32″ LCD TV. I call GameStop in Tupelo, MS, where a few of my friends work and they tell me that they do not have any of the first or third party PS2 component cables so I decide to take my chances and go inside Oxford GS and wade through the bullcrap they were going to throw at me.
I walked into the back to look at the used hardware and happen across Sony component cables in really good condition. I take them to the counter to pay and after the obvious “Pre-order something for your PS2…” speech, Le Douche looks at me and tells me that I’m getting the component cables cheaper than what I should because they were actually HD cables and were put in the computer wrong. I look at him and look at the component ends of the video cable, think about how the PS2 doesn’t have HD output capabilities, laugh on the inside, and leave.
June 9, 2007
Location: Oxford Marketplace, 2580 West Jackson Avenue, Oxford, MS
Employee Description: Stocky guy with glasses, Le Douche
Submitted by: JeffLillix
I go in to buy Virtua Tennis 3 for the Xbox 360. I walk in and I’m waiting around to get to the counter when the guy behind the counter asks me what I want. I tell him that I’d like a copy of VT3 and he tells me that it will be a little while because they haven’t broken into the shipments yet this morning because it’s been unusually busy. I tell him thats fine and me and my friend look through the dvds. While we are looking through the dvds, ‘Le Douche’ from here on out, joins in on our conversation on pre-orders.
We were discussing how one of our friends’ job is in jeopardy because he wasn’t getting very many pre-orders though he is the assistant manager of a store that does very well every week. Le Douche tells us that getting pre-orders isn’t hard, you just have to be a good salesman. I tell him that he isn’t going to get a pre-order out of me because 1) I would cancel it anyway before the game came out because I’m really scatter brained like that and 2) to prove to him that even though you are a good salesman, customers have the right to turn you down.
Adam and I leave GameStop to venture to Wal-Mart to look and see if they have put out the game yet. They haven’t so we ride back to GameStop where no one is in there other than one of Le Douche’s friends. He had unpacked the games and I walk up to the counter to buy the game and the games finally start.
“What can I help you with?” he asks.
“I’d like to buy Virtua Tennis 3 for the 360, man” I tell him.
“Do you have a pre-order for it?”
“Nah. I decided to buy it on a whim.”
“Oh. Well. I got bad news,” he starts “all of these are pre-orders. You see, the people that pre-ordered it get the game first and then walk-ins get the rest. Our order points are based on the amounts of pre-orders we get for merchandise. The more pre-orders, the more copies of a game we’ll get.”
So I ask him if he knows when the next shipment of the game will be in or if there is anything he could do.
“Well, you help me out and I’ll help you out,” he says and then tells me the whole secret of the GameStop corporate idea of pre-orders and merchandise stock. “So, pre-order a game and I’ll let you have one of them.”
He must have been talking with his friend after I left because it had only been 30 minutes since I told him that I wasn’t going to be pre-ordering anything from him on principle just because he was ‘such a good salesman’. I say that he was talking to his friend after I left because the other guy also started getting in on the act as to how that was so fair and he shouldn’t do it and blah blah blah. I tell him that I’m not going to pre-order anything to get the game and that I would rather just wait at Wal-Mart because I’m not in that big of a hurry. I then ask him how many people pre-ordered the game and this is where his story slips up.
“Right there,” he says as he points to a counter of about seven games stacked next side by side on the other side of the counter, a good 20 feet away from the ‘reserved’ games that he was trying to sell me.
“So,” I start in, “those are the reserves for VT3, right?”
“Yeah. And I’m going to do you a favor by letting you have this one.”
“Wait? Those two games aren’t reserves right?”
“So, how are you ‘doing me a favor’ by letting me purchase a game, in a game store, of something that you have in stock that isn’t reserved to someone else?”
“I’m doing you a favor because….”
“Because you were going to save it for one of your friends???”
“No….. Ummmm….. You see, the reserves help our mercha…..”
“Yeah. You’ve already told me that. So. You are going to do me a favor by letting me, the consumer, purchase a game that you have in stock and are ready to sell to anyone that walks in. How is that doing me a favor?”
“Well, I don’t have to sell it to you, you know….”
“And why wouldn’t you? Because I didn’t want to buy a pre-order just because you think you are such a good ‘salesman’. Either sell me the game or make me leave. Either way, I’m going to get it. If not from you, then from Wal-Mart.”
The other guy interjects “Well, you know you should reserve some games, like Halo 3, because it’s going to be the biggest….”
“They are going to make so many copies of that game it’s going to outnumber all the leftover Madden football games combined. But yes, I already have that pre-ordered but thanks for trying.”
It’s at this point that he starts ringing up VT3 and I pay using my debit card and I don’t pre-order anything. He places the game in a bag WITH AN XBOX PRE-ORDER SHEET IN IT, and I tell him thanks.
He replies, not with a thank you or you’re welcome, but with silence.
On the way out, I turn around, lock eyes with him, and say “Dick.”
I haven’t been into the Oxford GameStop since.