June 11, 2007
Store: EB Games
Location: Houston, TX in West Oaks Mall
Employee Description: Bald Dork, Mr. Mag Pusher
Submitted By: MidnightScott
So just last year in June 2006, I called around the stores because I had garnered interest in a game called Trauma Center: Under the Knife for the DS. The guy on the phone at the store in the mall said he had it, so we went down there, and he sold me it used for $22 exactly if I signed up for Game Informer Magazine. You know honestly I didn’t want another magazine since I had Nintendo Power, and the guy seemed really pushy.
My mom asked me if I wanted it so I just rolled my eyes and said go ahead. So we wasted that extra $14.99 or whatever it cost on some crappy Game Informer magazine. I read the first issue and already knew it was worthless, they were a bunch of Sony fanboys. And I just NOW discovered that the magazine is owned by GameStop Corp…which just really ticked me off.
Store: EB Games
Location: Pittsford, NY
Employee Description: Toothless Gray Manager F**k and Goatee Pervert Asst Manager
Submitted By: Mass Debater
For 6 months I worked in my local EB Games. I was told to push preorders, and “GPG’s” (Game Play Guarantee’s) and at the time the company offered you “SPIFF” (No idea what that stood for) – SPIFF was a commission on the amount of GPG’s you got.
Well a month after I started there they introduced the magazine give away. The shadiest thing I’ve ever seen, if you paid for your bill with a credit card, a slip would print out for me to give to you to sign up for a magazine. You got the first 2 months free, but then your credit card got billed for a 1 year subscription. We got a few bucks (SPIFF) for each one of these we pushed. I never felt right about this promotion and I always told customers that they would eventually get billed.
Toothless Gray pulls me into his office, to tell me that I need to push the magazines better. That I needed to stop telling the customers they would get billed, not to say they wouldn’t just to stop saying they would, so I could get more of them to go along. I told him I had a really tough time doing that, then finally I resorted to lying and told him that I would work on pushing them more.
A week goes by and I haven’t a single customer signed up, so Goatee Pervert pulls me aside and tells me how to handle getting them to sign. “All you do is tell them they paid with a certain amount of money, for example their total comes to $25.99 say ‘You spent over 25 today so you qualify for 2 free months of as many magazines as you’d like’ (meanwhile the more magazines they signed for, the more the company would get) then if they ask if they’ll get billed, just tell them no.” I watched him pull this tactic several times. To many unsuspecting people just trying to get their games and leave.
“We don’t carry adventure games, we only carry big name games like Halo and GTA and Madden football”
June 5, 2007
Store: EB Games
Location: New Orleans, LA
Submitted By: Humanoise
Okay, so I like all kinds of games – whatever – but I’ve always liked adventure games the most (of the point-n-click kind). There is an EB Games by my house that for some reason last year fired everyone and hired straight up ghetto thugs from my neighborhood. They always have their friends there and play sports games on ALL three systems that are set up for up coming or new games. I know they carry PC games and adventures because that is where I buy them at. So when I called for Moment of Silence they said,
“What kind of game is it?”
Now why would that matter… plus the website said they had it and when I told him that he said,
“Well the site isn’t for our store it’s for the company and the web site can’t know what we have in stock.”
Wrong – at 8 AM the site gets updated with stock info for the stores and you can search… blahblahblah.
So then he says,
“We don’t carry adventure games we only carry big name games like Halo and GTA and Madden football.”
“That’s the only type of games you have?” I said.
Get this… “You know videogame magazines? We only get games from those.”
WTF is that?… Anyways, I went in two days later and the game was on the shelf but it was a different guy… Thats my story.