Store: Game Crazy
Location: 1111A 228th Street SE, Bothell, WA
Employee Description: Socially Inept Pizza Faced New Guy
Submitted By: Fed UP

I recently rejuvenated my passion for gaming and was looking to get a taste of the next gen era. I called my local Game Crazy (closest games store in my suburban area) inquiring as to if they had any Xbox 360 Elite’s for sale. I am pretty keen as to gaming news and sales trends so I figured that my chances were slim to none. This spurred a back up plan of asking for an Onyx Nintendo DS with a copy of Planet Puzzle League. The conversation went like this.

Game Crazy: Hello, thanks for calling. (Insert current promotional speech)
Me: No, thanks. I was wondering if you have any Xbox 360 Elite’s available?
GC: Uhhh. . . I don’t think that’s out yet.
Me: It came out a few months back. Can you check if you have any?
GC: (Quickly replies) No, we are all out.
Me: Okay, thanks. I had another question, Do you have any Onyx Nintendo DS Lites for sale and a copy of Planet Puzzle League?
GC: Yeah, we have lots of DS Lites.
Me: Do you have it in Black?
GC: Sure.
Me: What about the game?
GC: What one was that?
Me: (Starting to get frustrated) Planet Puzzle League for the DS.
GC: (Unreassuringly) Yeah we have one copy.
Me: Cool, I’ll be down right away. Can you put them aside for me?
GC: Yeah…

It takes me all of five minutes to get there. Talking to the employees I quickly realize who I was just chatting with. He’s obviously the “new guy.” I tell them that I just called and ask for the DS and Planet Puzzle League. Sh*t hits the fan. The new guy looks at the manager, then bumbles around, ask another customer who is about seven years old if he needs anything, then asks the manager if they have any DS’s. WTF?? Fortunately they did and I got my DS but only to find out that they didn’t actually have an copies of Planet Puzzle League. Even after the Pizza Face New Guy just assumed that they did.

That would have been the end of the conversation had I not asked for him to call another store and see if they had a copy for sale. Long story short, the other store had a copy, I got my game, and I got to meet the bottom of the gene pool!

Guaranteed to work!

June 7, 2007

Store: EB Games
Location: Downtown, Seattle, WA
Employee Description: Clerky McHateshisjob
Submitted By: JBourrie

I’m a firm believer that a game purchased within the launch window should be purchased new. Saving $5 by not paying the developers is counterproductive to gaming as an industry. Yet it never surprises me the lengths some sales vultures will go to convince me that buying used is good for the consumer. From saving an extra quarter by spending $15 on a magazine, to ironic lectures about greedy publishers, I’ve heard every “buy used” pitch imaginable… or so I thought, until I went to EB looking for Metroid Prime.

When I asked for the game, the first thing Clerky did was grab a used copy and ring it up. When I noticed what he had done, I politely asked for a new copy instead. An awkward silence followed, as if he were somehow confused by my request. Then the pitch started, and having deflected this onslaught many times before I didn’t even have to think before answering “no” to each of the standard arguments. I could tell Clerky was getting frustrated, and in one final desperate strike he told me:

“We check all used games for scratches and defects before we sell them. We don’t do that with new games, so we can’t guarantee the game will work unless you buy it used!”

I walked out with a NEW copy of Metroid Prime, and a USED copy of Worms: Armageddon. The next day I returned that copy of Worms because a scratch on the disc froze up my Dreamcast during the loading screen. Years later, Metroid Prime still works perfectly.