Guaranteed to work!

June 7, 2007

Store: EB Games
Location: Downtown, Seattle, WA
Employee Description: Clerky McHateshisjob
Submitted By: JBourrie

I’m a firm believer that a game purchased within the launch window should be purchased new. Saving $5 by not paying the developers is counterproductive to gaming as an industry. Yet it never surprises me the lengths some sales vultures will go to convince me that buying used is good for the consumer. From saving an extra quarter by spending $15 on a magazine, to ironic lectures about greedy publishers, I’ve heard every “buy used” pitch imaginable… or so I thought, until I went to EB looking for Metroid Prime.

When I asked for the game, the first thing Clerky did was grab a used copy and ring it up. When I noticed what he had done, I politely asked for a new copy instead. An awkward silence followed, as if he were somehow confused by my request. Then the pitch started, and having deflected this onslaught many times before I didn’t even have to think before answering “no” to each of the standard arguments. I could tell Clerky was getting frustrated, and in one final desperate strike he told me:

“We check all used games for scratches and defects before we sell them. We don’t do that with new games, so we can’t guarantee the game will work unless you buy it used!”

I walked out with a NEW copy of Metroid Prime, and a USED copy of Worms: Armageddon. The next day I returned that copy of Worms because a scratch on the disc froze up my Dreamcast during the loading screen. Years later, Metroid Prime still works perfectly.