September 5, 2007
Location: St. Louis, MO
Employee Description: Surfer Dude and Older Woman
Submitted By: Ed Button
I walked into my local GameStop today to snag Stranglehold on release day (what can I say, I wanted the faceplate), and asked Surfer Dude at the counter if I could get a copy.
“Oh, we haven’t got that yet. Our computer says it’s been delayed until the 17th.”
“…the 17th,” I asked. I keep up with gaming news all the time and had heard nothing of this delay.
Older Woman chimed with: “Yeah, we’re horribly sorry. It turns out Midway wanted something to compete with Halo 3.”
I was stunned. No way could something like Stranglehold compete with the Halo 3, possibly the most anticipated game of the year. “Sooooooooooooo do you wanna pre-order a copy of Halo 3,” Surfer Dude asked. I said no, and that I’d be back. Then I left. I’ve never had an issue with EBuncolandStop. All the people that have worked at them have been nice and polite, and dare I say it, knowledgeable, so I was quite shocked by this statement.
I called the EB about a mile down the road and asked if they had it.
“No,” the guy says, “our computers say its been delayed until the 17th. From what I heard from corporate, it’s been pushed back because Midway had some issues with the shipping.”
A 13-day delay because of shipping?
“Well, your website says its out now, and so does everywhere else,” I said.
“Well, I checked Best Buy before I came in today, and they don’t have it,” he said.
After getting off of the phone with him, I call Best Buy.
“Yeah do you guys have Stranglehold for the 360?”
“Yes sir, we have it.”
June 7, 2007
Store: EB Games
Location: Wooster, OH on Burbank Rd
Employee Description: Short, black hair, mangy beard.
Submitted By: Eli Gundry
This story happened on Nintendo DS launch day. I was 13 and my mom went into the store with me to trade in my GBA (original) for a discount of $40.00 on a DS. We had a coupon from the now defunct GMR for this deal and presented it to the clerk. He explained that they had 5 or 6 DS’s and since we were one of the first people inside the store, we could have one. Everything was going as smoothly as possible until I dropped the GBA SP out of my pocket to grab the other GBA. At which point the clerk made up a story a long the lines of, ‘We can’t give you the discount on the DS with THAT Game Boy. We need the SP.’ At which point things went downhill.
In the clerk’s defense, he had no idea about what was about to happen. My mother is somewhat of a cheapskate and despises these store more than anything.
‘What do YOU mean that you can’t take that Game Boy!?’
‘Mam, calm down. The ad say-‘
‘Don’t you tell me to calm down!’
‘Mam, the ad infers SP only’
‘You were about to take his Game Boy with the discount.’
At which point things went really downhill, with the clerk came up with a story about how the DS’s were only being sold to pre-order customers only. My mother then said that we were going to go to Best Buy unless they took my GBA and gave the discount. He then lied about how every store in the area had a similar policy to their’s about the pre-order policy and that we would be unable to purchase on today. My mother then threw some expletives around and we were soon ushered out of the store.
We went to the Best Buy across the road and I was playing my DS shortly thereafter.
June 6, 2007
Store: EB Games
Location: Pittsburgh, PA – Forbes St.
Employee: Young Prick
Submitted By: DJBabs
After securing myself a Wii over winter break in New Jersey, I decided to preorder a copy of WiiPlay upon returning to graduate school in Pittsburgh. I received the automated call on the Monday of the release saying that it would be in the next day, so I decided to go pick it up with my girlfriend after my class got out at 4 PM.
We walk in, and while she is looking around at some of the games, I go up to the counter and ask the young prick behind it for my preorder (interrupting him talking about how hot my GF was to another employee). He snapped back that they didn’t get them in today, and won’t be getting them in for another 2 days. I retorted that I got the automated call the previous day saying that it would be in the store by noon on Tuesday (it after 4 PM) and then asked why they would be getting them in two days later. His response was that since the store is on the East coast, and all the games are shipped from the west coast on Monday, the east coast stores don’t get new games in on Tuesdays and instead get them on Thursdays. I said that was ridiculous since I had been preordering stuff at a New Jersey EB Games since I preordered the Dreamcast and that they always got the new games in on Tuesdays. His then decided to basically shout, “well I don’t know what planet you are from, but East Coast GameStops and EB Games never get their games in on Tuesday!”
I demand my preorder money back, and say I’ll drive over to Best Buy and pick it up there. The prick responded that I couldn’t get the preorder money back since the game was already released (even though they didn’t have it yet), but I could transfer the money over to another purchase and then tried to get me to buy a PS3. I eventually argued my way to get my money back and as we walked out the door, the young prick shouted at my GF, “loose the dick that thinks he knows when we get our shipments in and go out with me!”
We then drover over to Best Buy and found stacks of WiiPlays. I have refused to step foot in that EB again.
June 5, 2007
Store: Best Buy
Location: Toledo, OH
Employee: The Man with the Photographic Memory
Submitted By: Kid Chameleon
Ok, this hasn’t actually finished playing out yet, but I went to Best Buy the other night to pre-order a Limited Edition copy of Jade Empire for Xbox cause I guess the limited edition has an extra playable character and some other extras and you can only get it from Pre-Order (at least that’s what i heard). So anyways, I had looked on Best Buy’s website and saw they had the regular, but not the limited edition available for preorder (I had to order at Best Buy cause I have a games giftcard). So I get over there, and ask about the limited edition, and the guy there told me that he’d remember me, and put one aside so when I come in to get it there will be a limited edition waiting there for me instead of the regular game. I don’t see how this is going to happen considering I don’t even know if BB is getting the limited edition, this guy didn’t take down any of my information, I bought a pre-order for the regular version, and who knows if he’s even going to be working when I go to pick it up. Normally, I would’ve just gone somewhere else cause I thought that claim sounded pretty ridiculous, but like I said I have a giftcard and the only reason I’m even buying the game is because of that.