July 10, 2007
Location: Garden City, NY
Employee Description: Sweaty Chubby Store Manager
Submitted By: Marisa
The store is packed. I’m standing at the 360 display getting ready to school two teenagers in guitar hero. Behind me at the register the two employees are in an argument with an African-American customer. I have no idea over what, my back was towards them and it was none of my business. The customer walked out of the store cursing, still doesn’t phase me, these things happen.
As soon as he was fully out of the store, one of the employees said, “Some nerve saying that in white America.”
I froze for half a second and then I threw the guitar down, turned around and said “who just said that.”
One of the kids at the register looked me dead in the eyes and said he did, almost like he was proud of himself. I went into a complete blind rage. I have no idea what I yelled at the kid. All I really remember is my boyfriend physically holding back to keep me from attacking the kid and dragging me out of the store. Once I was taken out of the store I called GameStop Customer Service to place a complaint about their racist employee, whom I found out was the store manager during my call. After I told the representative what happened, his first question was “Did you purchase anything?” As if my complaint wasn’t warranted unless I bought something in their store.
While I was in the middle of my call the store manager called mall security on me, to make sure I didn’t hurt him.
The district manager called me this morning to tell me how disgusted he was by the comment and that him and human resources are taking care of the issue. He apologized a ton. But i told him that apologizing won’t make it better, and the only feasible outcome is for the kid to be fired. He told me he would update me on the outcome of the problem within the next few days.
Location: Central Texas
Employee Description: Skinny
Submitted By: Phil
I worked at GameStop for one day. I went it and, i guess i was in my “training” period. They had me organizing the shelves. I was told that since i was new, it was required to “pad me down” before i left the store to assure i didn’t take anything. I didn’t like the idea of being frisked at work, but whatever.
Anyway, the main manager was working the first half of my shift, and i noticed that he was treating people rudely. When he left i asked the assistant manager why the main dude was so rude to the customers. He said, “Oh, you mean the Blacks and Mexicans?”
I said no. I noticed he was being rude to everyone. And the ass. manager said that he was “only rude to the blacks and mexicans because they respond better to being treated rudely. That they don’t like being treated with respect.” No joke.
I told he that what he was saying was racist and he insisted that it wasn’t racist, it was just the truth. When we closed, he sure enough frisked me and he actually stuck his fingers in my socks. weird. When we got outside he asked me if i could give him a ride to his house. The next day i decided to call corporate in Grapevine, TX, to make a complaint against him. I made the complaint and a few days later i got a call back from someone higher up and he was asking me questions like i had made the stuff up. Anyway, he said that he would look into it and if there was a reason to replace him. He would. I didn’t go back to work there but last time i checked, he was still working there as an ass. manager.
June 7, 2007
Store: EB Games
Location: Pittsburgh, PA on Forbes Avenue
Employee Description: Racialists
Submitted By: Superosh
I walked into the store to check out DVDs as they were running a Buy-2-Get-1 promotion. Behind the counter were two employees conversing:
Employee1: What did you do last night?
Employee2: Oh, I went to a buddy of mine’s house, he’s a Jew.
Employee1: A jew?
Employee2: Yeah, real rich and all. Even had the elevator in his house.